The Lean process helps companies reap the benefits of faster processes with lower cost and higher quality. The process removes all nonvalue-added tasks and steps in the operations process.
The question Solomon Bruce Consultants ask is, “What does this step contribute to the overall operation?” Surprisingly, in many cases, the answer is nothing. If that is the case, we seek to eliminate that step in order to reduce waste and duplication and increase profitability.
Solomon Bruce Consultants use an initial diagnostic analysis tool that enables companies to identify and focus on only the process changes that will quickly yield the biggest differences, ensuring faster results with smaller initial investment. The approach begins with understanding the company’s value stream, and then moves rapidly to mapping out processes and costs. Next, we identify a company’s full potential through such measures as bottleneck analysis and industry benchmarking. Finally, we target areas for improvement. Solomon Bruce’s analytical, data-based approach has enabled cost savings totaling many millions of dollars through process improvements.
How would you like to cut lead time from days to hours? Reduce defects and errors and inventory by 50%? Increase productivity by 25%-50%? Improve customer service by 100%? These goals can be achieved through the proven and effective Lean Management, Six Sigma, and Kaizen strategies. Executives who develop a working knowledge of these processes are much better prepared to build the right infrastructure and lead their organizations to both financial and personal success.
Do you have a logistics strategy that provides value throughout the entire process? Supply Chain Management (SCM) spans the movement and storage of raw materials to finished goods from point of origin to point of consumption.
The following topics include logistics:
Your SCM strategy should combine both strategic and tactical change, and reflect a holistic approach that views the supply chain from beginning to end and coordinates efforts so that whole improvement is achieved—from revenue to costs to asset utilization.
Solomon Bruce Consultants have the experience to assist you with the following 7 principles of SCM (as identified by Supply Chain Management Review).
What are your customer touchpoints? ECR consists of four main components: product mix, product replenishment, product promotion, and product introductions. Understanding how your customer interacts with each throughout the process is key in understanding your customer.
Have you considered treating your product categories as business units and customizing them to satisfy customer needs? We’ll take a close look at your customers and their buying habits and what this can do to make their experience a positive one with your company—time and time again.
What processes do you use to track and organize your contacts with current and prospective customers? Do you have CRM software in place to support these processes? Typical CRM goals are to improve services provided to customers and to use customer contact information for targeted marketing.