The first six months of 2010 have come and gone! Where have they gone, you ask? Gosh, I don’t know is the answer, however, gone they are– never to be back [...]
The Stimulus funds that the government has issued have provided the opportunity for many businesses to increase their presence in the marketplace, as well as provide some great work that [...]
Many of my blog posts address the need for outstanding service, especially in these turbulent economic times when customers have many options on where to spend their hard earned [...]
One of the most frustrating things that I deal with is “Electronic Voice Customer Service”. My telephone service is at best, mediocre! This causes several calls to [...]