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BACKGROUND Employee retention is one the key factors that businesses have challenges with today.  It makes no difference what business you are in, being able to retain and motivate employees [...]

Background A friend called the other day and said that Thanksgiving was cancelled– she called and told her whole family after many had made long distance travel arrangements to come and [...]

BACKGROUND Every business, either big or small, all rely on customers to stay in operation.  Forgetting who pays the bills, buys the products and provides the employee salaries and hopefully [...]

Business ownership involves continual improvement. Each day, entrepreneurs and freelancers make strategic decisions to propel their businesses forward. By removing inefficiencies and roadblocks, [...]

As business continues to grow, new product lines are often needed to sustain growth.  Our clients have found that becoming a government contractor can be a very lucrative source of additional [...]

Millennial workers prefer to work in a quiet, private environment as opposed to the “Open Office” concept that appears in vogue today.  In fact, most workers DO NOT like to work out [...]

A telecommuter called our office the other day with the title to this post.  His boss, whom he had  a good relationship with, had all of a sudden “changed the rules” on him, after [...]

Retaining good employees is critical in today’s dynamic environment.  Having a good employee ensures that the company will function well.  What happens when human resources makes a “bad [...]

A manager in a small business recently commented to us she was frustrated because the firm principals were disappointed that the business was not seeing sales improvement and profitability [...]

Attention to detail and ensuring that the customer is always right are the key to outstanding customer service as well as a happy customer.  Process control and operation are also important when [...]