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Retaining good employees is critical in today’s dynamic environment.  Having a good employee ensures that the company will function well.  What happens when human resources makes a “bad [...]

A manager in a small business recently commented to us she was frustrated because the firm principals were disappointed that the business was not seeing sales improvement and profitability [...]

Attention to detail and ensuring that the customer is always right are the key to outstanding customer service as well as a happy customer.  Process control and operation are also important when [...]

Flexibility, teleworking and results—those factors keep millennials engaged in today’s work force. When your company does not allow or endorse such ideas, you are losing a valuable capacity and [...]

In business, we are all in sales—everyone of us.  Everyone sells something. A teacher sells an idea, i.e., in algebra, finding the side of a triangle.   A tangible product, i.e., Girl Scouts [...]

Hiring a professional is always a good idea, especially when you need help.  However, once you engage the services of a professional, you might as well do what is directed, prescribed or [...]

In today’s fast paced, modern world, many millennial’s desire to have freedom while working. One of the most cherished “perks” is the ability to telecommute– working [...]

Expert Witnesses bring real value to many legal matters.  Experience, insight and specific domain knowledge help a judge and jury better understand complicated legal questions.  Expert witnesses [...]

Embezzling and stealing– they are the same issue!  Recent newspaper articles address several profit and non profit entities where embezzling was identified by a staff member or volunteer [...]