I was visiting with a business owner the other day. He told me that he had installed some video surveillance equipment in his business to ostensibly improve organizational [...]
Last week I was away at a client engagement. I stayed at a motel that had a coffee shop/restaurant/bar co-located with it. On the first morning of the engagement, the waitress offered [...]
In today’s turbulent economic conditions, many business owners find themselves with short cash positions and a continuing reluctance to commit to the new expense of adding or [...]
In our previous blog, we addressed how to get the phone to ring– get out and pound on doors and make something happen. Today, I want to address the complimentary challenge, the phone rings [...]
I was with a client last week and both he and his partner said that the company phone was not ringing. I had them give me their office number, and with my Blackberry, I dialed the [...]