How to Preflight a New Employee!
The Air Force is big on training. No matter what the job or task, receiving a lot of training before one was allowed to “solo” was big deal. In the Air Force, we [...]
How NOT To Handle An Unhappy Customer!
The customer ordered a pre fabricated metal shed to be erected to cover his boat. The metal came from an East Coast fabrication facility, was of high quality, powder coated and [...]
Don’t Fear the Phone!
A business owner confided in us the other day that all of his new employees who are millennials are deathly afraid of the telephone. This generation has grown up with portable electronic [...]
