The Benefit of the Procedures Manual
A client called the other day. This particular client is the CEO of a $2MM company. He has grown it from the bottom up, a true American success story. [...]
Value Added Services Increase Profits
When one of our consultants visited with a vendor the other day, he said that he had increased his business 33% in the past year, had to add additional staff and appeared that adding [...]
Leadership Traits of Successful Business Owners
Steve Wahrlick, principal of the Best Western Clocktower Inn recently spoke to a group of college business students about the key successes he has learned in the hospitality. I [...]
This Is Really A Nice Place! I Like To Stay Here!
I was touring the new Hilton Garden Inn Fort Worth Medical Center property the other morning with manager Jim Rickards. A guest got on the elevator and told Mr. Rickards [...]
Energy Savings Increase Corporate Profitability
The Ashton Hotel in Fort Worth, Texas had a new air conditioning compressor installed on the roof of the building the other day. As I watched the crane operator [...]
Do You Really Want To Sell Something?
We are currently searching for some printing services for our new office in Fort Worth, Texas. Our staff has visited with several printers and shown/explained what we [...]
It Took Me 8 Years, But I Paid Everyone Off!
I was in a jewelry store the other day in Fort Worth, Texas. Fort Worth has become our new office location. As I talked with the jeweler, he told me that had been a [...]
Nobody Told Us They Were Coming
I was in a business the other day and one of the senior managers told me the title of today’s blog, Nobody Told Us They Were Coming! Now, what was she talking [...]
