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Archives

Monthly Archive for: "August, 2012"
Home » Archives for August 2012
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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 31, 2012

Why Would You Not Give A Quote?

   One of our consultants had coffee with Steve Scasta of Profit Drivers Sales Consulting today.  As they were talking, our consultant said that he had been seeking some quotations [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 26, 2012

Here, You Need a New Glass Case

    One of our consultants was in Billings, Montana last week for the Energy Forum at the Metra Park.  His glass case was broken.  He stopped in at Marion Optical in [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 15, 2012

We Knew What the Problem was Right Away!

     Yesterday, we addressed the challenge of receiving a product that was not correct.  Today, we went and picked up the product.  Here is what happened– [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 13, 2012

We Made a Mistake–We Will Fix It!

    Twice today, we received products that were not correct.  In one case, the function was fine, however the art work color was off, way off.  When we checked with the [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 12, 2012

Call if You Are Late!

      One of the key points of a professional is to respect the meeting time of a client, colleague or other professional.  If you are going to be late for a [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In Uncategorized
Posted August 7, 2012

Are Warehouse Stores Always A Good Deal?

    Many business owners shop at big warehouse stores for products.  These stores, set up for small business, large families and corporate functions work– if you use the [...]

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