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Archives

Monthly Archive for: "March, 2019"
Home » Archives for March 2019
 We’ve Always Done It This Way. Where Are the Results We’ve Always Had?
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By Joe Michels, Ph.D, P.E., C.P.L.
In Business Operations
Posted March 31, 2019

We’ve Always Done It This Way. Where Are the Results We’ve Always Had?

A manager in a small business recently commented to us she was frustrated because the firm principals were disappointed that the business was not seeing sales improvement and profitability [...]

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 Where is my order?
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By Joe Michels, Ph.D, P.E., C.P.L.
In case studies
Posted March 27, 2019

Where is my order?

Attention to detail and ensuring that the customer is always right are the key to outstanding customer service as well as a happy customer.  Process control and operation are also important when [...]

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By Joe Michels, Ph.D, P.E., C.P.L.
In
Posted March 22, 2019

Test

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 Why Do I Have to be HERE?
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By Joe Michels, Ph.D, P.E., C.P.L.
In Business Operations
Posted March 16, 2019

Why Do I Have to be HERE?

Flexibility, teleworking and results—those factors keep millennials engaged in today’s work force. When your company does not allow or endorse such ideas, you are losing a valuable capacity and [...]

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