The November, 2015, issue of the Rotary Magazine] addressed gratitude when talking about students who sent notes to thank Rotary Clubs for their outreach. Many Rotary clubs provide [...]
A client company using our services called the other day. As we were talking with the principal in the client company, we asked about our previous month’s bill [...]
“I am working on a project for another customer, you will have to wait!” “The truck that was bringing your order broke down, we will not be able to deliver your order for another couple of [...]
Frequent, dynamic, interactive communication is the glue that binds business relationships. Knowing and understanding what the customer needs and wants is a critical component of success in [...]
Today’s modern business world is based on technology. Computers, video cameras, smart phones, tablet computers, lap top computers, the Internet of Things are all tools that we did not [...]
The Air Force is big on training. No matter what the job or task, receiving a lot of training before one was allowed to “solo” was big deal. In the Air Force, we [...]
The customer ordered a pre fabricated metal shed to be erected to cover his boat. The metal came from an East Coast fabrication facility, was of high quality, powder coated and [...]
A business owner confided in us the other day that all of his new employees who are millennials are deathly afraid of the telephone. This generation has grown up with portable electronic [...]