Operations Management

Many people engage professionals for a wide variety of services, and then elect not to follow the advice or direction that is provided.  Medical doctors are familiar with this scenario. [...]

As professional consultants, we often find that we need help from specialists ourselves.  We have cited many times that we are NOT lawyers or accountants, but we know whom to call when we require [...]

Consumers are using a variety of online resources to look into brick-and-mortar businesses. If your information isn’t accurate, you could be losing customers. Be clear, and the business will [...]

In business, as in life, setting goals is a key to success. A goal might be to earn another degree, see another country, learn a new skill, increase networking opportunities or diversify your [...]

If you have a successful company, you may be thinking about opening a second business location. Regardless of where you’re thinking about opening the new location, if you don’t take [...]

Perhaps you have your personal affairs in order – a will, life insurance, etc. – but what about your business affairs? Who will step in to keep your business running smoothly in the event of your [...]

A neat workspace that has “everything in its place” is one where it is comfortable (even fun) to work. But that’s not all: such an environment also reduces stress and excess mental pressure. If [...]

Being forced to reduce staff is unpleasant no matter when it must be done.  However, the implementation, adaptation and use of lean guidelines allows a business to operate more efficiently and [...]

Have you ever heard the adage “price is what you pay; value is what you receive”? When it comes to reviewing whether a prospective company will be a good fit for your needs, price [...]

A community leader had a discussion with one of our consultants the other day.  As the discussion unfolded, we talked about prizes our firm awarded but were not used by winners at a recent [...]