Working with a client the other day, we had a discussion on employee comportment and demeanor. The client pointed out, that with his rich staff, about 8 employees, that [...]
One of our consultants had coffee with Steve Scasta of Profit Drivers Sales Consulting today. As they were talking, our consultant said that he had been seeking some quotations [...]
One of our consultants was in Billings, Montana last week for the Energy Forum at the Metra Park. His glass case was broken. He stopped in at Marion Optical in [...]
Yesterday, we addressed the challenge of receiving a product that was not correct. Today, we went and picked up the product. Here is what happened– [...]
Twice today, we received products that were not correct. In one case, the function was fine, however the art work color was off, way off. When we checked with the [...]
One of the key points of a professional is to respect the meeting time of a client, colleague or other professional. If you are going to be late for a [...]
Many business owners shop at big warehouse stores for products. These stores, set up for small business, large families and corporate functions work– if you use the [...]
A client called the other day. This particular client is the CEO of a $2MM company. He has grown it from the bottom up, a true American success story. [...]
When one of our consultants visited with a vendor the other day, he said that he had increased his business 33% in the past year, had to add additional staff and appeared that adding [...]
Steve Wahrlick, principal of the Best Western Clocktower Inn recently spoke to a group of college business students about the key successes he has learned in the hospitality. I [...]
